Kurvina / Customer care
Terms & conditions
The terms for browsing Kurvina and placing an order.
Using the store
These terms apply to use of https://kurvina.com and purchases from Kurvina, operated by Inspire Cloud. Please review the product details, shipping policy, returns and refunds policy, cancellation policy and privacy policy before ordering.
Provide accurate contact and delivery details. Place an order only if you are legally able to enter a purchase agreement or are acting with appropriate authorization.
Product information and sizing
We aim to present accurate product descriptions, photos, prices and availability. Colours can appear different on different screens. Check the size guide and the individual product's fabric, fit and care information. Shapewear is clothing; it is not a medical treatment or a guarantee of a particular body shape or health outcome.
Orders and acceptance
An order confirmation acknowledges your order. Fulfilment depends on payment verification, stock and delivery serviceability. If we cannot fulfil an order or discover a material error, we will contact you and arrange the appropriate cancellation or refund. Please check your confirmation and contact us promptly if anything is incorrect.
Prices and payments
Prices are in INR. The final product, tax, delivery and payment-related charges are shown before confirmation. Review our payments and pricing policy for available payment methods and payment assistance.
Delivery, cancellation and returns
Delivery estimates and shipping charges are explained in our shipping policy. Cancellation requests are subject to fulfilment status. We offer eligible size exchanges with a ₹150 shipping fee paid by the customer and do not accept change-of-mind returns for refunds. Eligibility, hygiene exclusions and any applicable refund remedies are explained in our exchanges, returns and refunds policy. These terms do not exclude rights provided by applicable consumer law.
Website content and acceptable use
Site content is owned by Kurvina or used with permission from its rights holders. Do not reproduce it commercially without authorization. Do not misuse the site, interfere with its security or submit fraudulent orders or messages. Third-party payment, delivery and external sites may have their own terms and privacy policies.
Applicable law and contact
These terms are governed by applicable Indian law. Nothing in these terms limits mandatory consumer rights or access to remedies available under applicable law.
Contact hello@kurvina.com with your order number for order, delivery, cancellation or return assistance.
Need help with your order?
hello@kurvina.comKurvina is operated by Inspire Cloud. GSTIN: 24BCJPG6579A1ZP.
1/2 Floor, Plot No. K/9, Balaji Society-2, Dabholi Road, Katargam, Surat, Gujarat 395004, India